Dermacrine color variance

[pitboss]

Just received their email with your shipping info. I will get this over to the bossman and he will get me tracking, when available. I'll shoot that over to you via PM. Thank you for bringing this to our attention, guys.

Metroba - should I contact BPS directly for replacement?

[Metroba]

Yes, please on the site under "contact us".

[pitboss]

So I've contacted BPS 3 times over the possibility that their Dermacrine is burnt or has some other issue due to the texture ( glue like ) and leaves me itchy and breaking out. I received an email back from them asking for pics and more info on the itchiness I am experiencing. I gave them all the info and was told " that's how it looked when it came from PP ". When I explained that their rep described the color as being too dark and the gluey texture not being correct, they stopped communicating. Anyone else have any luck?

[h2s]

Yes, please on the site under "contact us".

Wow been awhile Met, hope all is well.