had my macbook for 2 years. one time they just gave me a new charger even though im out of warranty, one time they just put all my software back on, and one time, i got a brand new screw that came out. pretty much problem free. and also the fact that it's 2 years old and isn't a second slower than the day i bought it. macs seriously are just plain phenomenal. and windows 8 is blech! i hate it. i think it's ugly and a major pain in the ass to work.